10/13/2016 | Transmodal Solutions personnel in Norfolk particpated in wearing pink to support the fight against Breast Cancer on Thursday, October 13th. Dayna Garrett-Graves organized the event.
05/01/2016 | Transmodal Solutions has formally launched our new Quality Assurance program within our Customer Service organization in Norfolk. The first phase of the program evaluates email responses to customers in specific areas: timeliness, structure, service, resolution, and first contact resolution. The program includes monthly goals and stretch goals for each category and TMS management works with each employee bi-weekly in coaching sessions to facilitate continuous improvement.
06/25/2015 | Transmodal Solutions Field Inspection personnel completed FMCSA compliance certification training in Chicago, IL in a course taught by Transportation Compliance Safety Group out of Phoenix, Arizona. The 20 person class included management members of Norfolk Southern, Transmodal Solutions, and managers and mechanics from various intermodal maintenance repair companies.
04/11/2015 | Transmodal Solutions agrees to assume an existing contract to provide Customer Service and Technical Support functions for Norfolk Southern Railway's Intermodal Operations Service and Delivery group effective on June 1, 2015.
10/03/2014 | Transmodal Solutions is awarded a multi-year contract to provide Intermodal Administrative and Field Inspection services for Norfolk Southern Railway. TMS will have team members in Norfolk, Chicago, Atlanta, and Kansas City performing these services.